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Privacy Policy

What does Travelmood do with the information collected?

Rest assured that no personal information is collected about you when you’re browsing on the site. The only way we can collect any kind of personal information is if you give it to us. In order to book a holiday with us, we will need to collect information about you to deal with your booking as smoothly as possible. This information may include such details as your name, your address and your credit card details. This information is only disclosed to third parties for the sole purposes of completing your transaction with us, providing the services to you and for the purposes of associated administration and obtaining professional advice. Travelmood may use the information provided by you to contact you about your holiday.

On occasion, Travelmood may also use this information to contact you with news and future offers. If you would prefer your information not to be used in this way, you should indicate this where appropriate. If you would like to change your preference, want any further information or have any queries, please contact us at Travelmood Ltd, Marketing Department, 18-19 Duke St, Dublin 2.

If you view our site by linking from another web page we may store the name of that web page for purposes of internal administration and any contact with Travelmood, either online or by telephone, may be recorded for training and monitoring purposes.

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Where is my personal information stored?

All personal information is stored in secure databases at secure addresses to prevent unauthorised access.

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What is a ‘cookie’?

Cookies are small files which are sent to your browser (for example Internet Explorer or Netscape) and stored on your computer's hard disk. They only identify your computer and not you personally.

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How does Travelmood use cookies?

Travelmood uses cookies to help speed up the booking process so that you don’t need to re-type the same information again and again. In addition, cookies are also used to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you’re making a purchase we will also use cookies to keep track of the transaction from one page to the next. Apart from this, we don’t store your password or any other information in the cookie, or use it for any other purpose.

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Where are the credit/debit card numbers stored?

The credit/debit number is passed through to our partners at Realex Payments for validation and debit via our booking system. Once you enter your credit/debit number it is encrypted so that nobody else can read it, and is not printed out or displayed on any other computer.

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How will I know if you change this Privacy Policy?

Any changes to the Privacy Policy will be displayed on this page. Your continued use of this site will constitute your agreement to the changed Terms and Conditions of using this site.

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What about the other sites you link to?

Travelmood, its employees, contractors, agents, and owners are not responsible for the privacy policies or content of any websites which it may link to.

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Consent Information

Your consent to the collection, storage and processing of your personal information by Travelmood, as stated in this Privacy Policy, is taken by the disclosure of your personal information to us using this website or over the telephone.